Every brand asks an agency the same first question: what does this cost per month. Most agencies answer with "it depends", then a discovery call, then a quote you cannot compare with anyone else's. We publish our pricing, so this article can be specific. If you want to know what the work itself looks like, our social media management service page covers the scope. This one is about the invoice.
What does social media management cost in Australia?
Our published pricing in 2026:
- Core social media management: $1,000 to $3,000 per month. This is where most Australian brands land. One or two platforms, a planned monthly calendar, content made in your voice, community replies, and a plain-English monthly report.
- Growth stage: $3,000 to $5,500 per month. More platforms and more original content, plus the work that compounds: formats tested against each other, deeper community management, and coordination with campaigns you are running elsewhere.
- Established brands: $6,000 to $9,000 per month. Multi-platform content matrices, English and Chinese lines running in parallel, and the content volume a brand with a real audience across several channels actually needs.
Chinese platforms are priced as their own line because the work is different. WeChat or Xiaohongshu management starts at $3,000 per month for a single platform and runs $5,000 to $9,000 for both, and account setup (official account registration, verification, store wiring) is a one-off $4,000 to $8,000. Our WeChat and Xiaohongshu service page explains what makes that work heavier than posting in English.
Everything runs month-to-month with no lock-in. You keep the accounts and every piece of content if we part ways.
What do you actually get at each price band?
The bands are separated by volume and surface area, and you can check both.
At $1,000 to $3,000 the shape is: a content strategy and monthly calendar, captions and graphics made for your brand, short-form video edited from footage you supply or we shoot, posting handled natively on each platform, replies to comments and DMs in your voice, and a monthly report that says what grew and what we are doing next. For a single-location business or a brand focused on one or two channels, this band covers the whole job.
At $3,000 to $5,500 the calendar gets denser and the mix shifts toward original video, because at this stage the constraint is rarely "are we posting" and usually "is any of it landing". The band exists for brands that have proven a channel works and want it pushed harder.
At $6,000 to $9,000 you are paying for a matrix. The reference picture is our client TickShop, a household-supplies content-commerce brand that runs a 16-account matrix across Xiaohongshu, Instagram and TikTok. Nobody needs that on day one. Brands grow into it when one account per platform stops being enough to cover product lines, cities or languages.
Why is the range this wide?
Four variables decide where in a band you land, and they are worth knowing before you take any quote at face value:
- Platform count. Every additional platform is real work: different formats, different posting norms, different comment culture. An agency quoting the same price for two platforms and five is cutting a corner you will find later.
- Video share. Captions and graphics are cheap to produce relative to short-form video that people actually watch. The more Reels and TikTok-native content in the mix, the higher the band.
- Language lines. English-only is one editorial line. English plus Chinese is two, written by different people for different audiences. Translated English content posted to Xiaohongshu reads exactly like what it is, and the platform's users scroll straight past it.
- Community depth. Posting-only retainers are cheaper than retainers where the agency answers comments and DMs within business hours. If enquiries arrive through your DMs, the second kind is the one that pays for itself.
What is included, and what costs extra?
Inside the monthly fee: strategy, calendar, content creation, posting, community management, reporting. That is the full loop, and a retainer missing any of those pieces should cost visibly less.
Three things sit outside the fee, at every agency, and comparing quotes gets much easier once you split them out:
- Creator fees. Money paid to influencers and KOLs is a separate budget from management. We published a full breakdown in our influencer marketing cost guide.
- Ad spend. Boosting posts and running paid social goes to Meta or ByteDance, never to the agency. Any quote that blends ad spend into a management fee is a quote designed not to be compared.
- Chinese platform setup. WeChat official accounts and Xiaohongshu brand accounts involve registration, verification and store wiring that English platforms simply do not have. That is the one-off $4,000 to $8,000 above, and it happens once.
What do results look like at these prices?
Published examples from our own client list, all with the numbers on the case page:
- TickShop went from start-up to a 16-account matrix across Xiaohongshu, Instagram and TikTok: 300%+ follower growth in the first 60 days and 800,000+ views, feeding an online-to-offline loop back into the showroom. Read the case.
- Boundless, a beverage brand, came to us with a quiet Xiaohongshu account. A research-led reset took average views past 1,000 per post and added 600+ followers in six weeks. Read the case.
- Holiday XP sold out a Mt Buller ski package within the season on the back of a social-first campaign. Read the case.
- T32 Dental opened with bookings already in the calendar, built on five creators and a social launch sequence. Read the case.
None of these started in the top band. The pattern across all four is the same: prove one channel, then widen.
When is $1,000 a month enough, and when is it wasted?
Enough: you sell to a definable audience on one or two platforms, you can supply raw footage from the business, and your goal for the next six months is consistent presence plus a slow build of proof. That is most local brands and most service businesses, and the core band covers it properly.
Wasted: you expect daily posts across four platforms, produced video, and Chinese-language content, at the bottom of the band. The maths does not work, and an agency that says yes to it will quietly fill your calendar with templated content. If the budget is genuinely under $1,000 a month, the honest answer is to run one platform yourself on a simple weekly rhythm and put the money elsewhere. Our digital marketing budget guide covers how to split a small budget without wasting it.
Should you hire in-house instead?
The comparison every growing brand runs at some point, so here is the structural version of it.
A social media hire gives you speed and context: someone inside the building who can film the thing happening right now and post it today. What one hire cannot give you is the full stack, because the monthly loop is at least four different jobs. Strategy is a planning job. Short-form video is an editing job. Community management is a customer-service job. Reporting is an analytics job. Ask one person to do all four and you get whichever two they are good at, done at the expense of the others. Ask a junior to do all four, which is the common version of this move, and you get a calendar full of posts and no evidence any of it sells.
The bilingual version of the problem is sharper. An English-speaking hire cannot run Xiaohongshu or WeChat, and a Chinese-speaking hire dedicated to those platforms is a specialist role that is hard to justify before the channel has proven revenue.
The practical pattern we see work: agency retainer first, to prove which channels move product and to build the content system. In-house hire second, once there is enough volume on a proven channel to fill a real job. The two also combine well, with the hire feeding raw footage and product context while the agency runs edits, Chinese platforms and reporting.
What should you ask an agency before you sign?
Five questions that expose a weak retainer in one phone call:
- Who makes the content? Named people, in-house or offshore, human or AI-templated. You are allowed to ask and the answer changes what a fair price is.
- Is posting native or scheduler-only? Xiaohongshu and WeChat cannot be run properly through Western scheduling tools. If the agency's answer to Chinese platforms is a scheduler, they do not operate them.
- What is in the monthly report? Follower counts alone are decoration. Ask to see a sample report and check it connects content to enquiries, bookings or sales.
- Who owns the accounts? You do. Always. Walk away from any arrangement where the agency registers accounts it controls.
- What is the notice period? Month-to-month is a sign the agency expects to keep you on results. Twelve-month lock-ins are a sign it does not.
Want a number for your brand instead of a range?
We do a free 30-minute session: where your audience actually is, what competitors are doing that works, and a realistic 90-day content plan with a price attached. In English and Chinese, from one team. Send us a message and we will set it up. No pitch deck, no obligation.